500 Internal Server Error

The '500 Internal Server Error' is an error on the server side, and most likely not a problem at your end. Though there is still the possiblity that there could be issues on your end, and there are a few things you can try.

The following are instructions to help you troubleshoot potential issues on your side:

1. Reload the web page. You can do that by clicking the refresh button on your browser.

2. Clear your browser's cache (same as deleting your browser history)

3. Delete your browser's cookies, restart the browser and try again

4. Check the error log in cPanel, usually 500 errors crop up here and can be pin pointed to a specific file.

5. If you have followed the above instructions, but the website is still not working, get in touch with WebSlice by opening a new support ticket at http://secure.webslice.co.nz/submitticket.php.

Was this answer helpful?

 Print this Article

Also Read

How do I install WordPress/joomla/etc using your auto-installer?

We use Softaculuous auto-installer to make it easier for you to the most common php...

Do you have an auto script installer?

Yes, we offer a free script installer called Softaculous, which at the time of writing includes...

I can't access my website

If you are having issues acessing your website, one of the most likely scenarios is that there...

How do I run a ping on my computer?

A ping is a basic network test that checks the connectivity of a network. If you are experiencing...

How long does it take to provision my game server?

All game servers will be provisioned within 12-48 hours of purchase (during business days).  If...