I can't log into cPanel - "The login is invalid."
If you can't log into cPanel, such as when the server returns a message "The login is invalid.", please ensure you're logging into the correct cPanel server.
WebSlice runs a number of cPanel servers for both shared and reseller hosting.  As a result, always use use the URL http://<your domain>/cpanel
For example, if your domain is example.co.nz, use http://www.example.co.nz/cpanel
This will ensure you are logging into the correct cPanel server your account currently resides on. Â Using an IP to login to cPanel may therefore cause you to login to the wrong server.
If you still experience issues, please contact our support team.