ABOUT US

Our Story

Established in 2009 as a 100% Kiwi hosting company, WebSlice has been looking after websites for thousands of individuals and local small to medium businesses. Our business was founded on making professional and reliable website hosting affordable to our customers.

We pride ourselves with the fact that we have one of New Zealand’s most technically capable teams behind us as we are wholly owned by SiteTech Solutions. This means that our fantastic technical support team draws on deep professional experience and knowledge giving our customers the confidence that their websites are in good hands.

Why Choose WebSlice?

At WebSlice, we keep our server technology up to date and use the most reliable and best performing equipment located exclusively in New Zealand data centres.

Our support team is on hand 24/7 to provide email assistance within the hour and our proactive monitoring means we often fix issues before our customers become aware that there is a problem.

We provide a 99.9% uptime guarantee making sure that our customer websites are available 24/7. Our Service Level Agreement is clear and concise to ensure agreed service levels are delivered as stated.

To confirm and reinforce the level of service we provide, please check out some of the feedback we’re getting from our awesome customers.

team-webslice
support team hands
support team overview

24/7 EMAIL SUPPORT

Our team is here to help you at any time of the day. Technical queries are attended to and responded to within 1 hour of receiving your email.

UNLIMITED DATA TRANSFER

Our hosting packages include unlimited data transfer to meet the needs of any growing business.

AUCKLAND CBD DATACENTRE

Our platforms comply with requirements to keep your data within New Zealand.

AROUND THE CLOCK MONITORING

Our team are proactive at responding to alarms to ensure your services are online at any time of the day.

99.9% UPTIME GUARANTEE

We'll ensure your website is up 24 hours a day, 7 days a week. Our Service Level Agreement is clear and concise to ensure agreed service levels are delivered to you.

SELF HEALING CLOUD

Automated recovery of failed hypervisor hardware. Our cloud automatically recovers in the event a hypervisor is bought offline, enhancing the availability of your websites.